AS ISO 10667.1:2020 pdf free download.Assessment service delivery – Procedures and methods to assess people in work and organizational settings Part 1: Requirements for the client.
3 Agreement procedure
3.1 Agreement
There shall be an agreement between the client and the service provider, whether the service provider is internal or external to the client. The agreement shall identify relevant information regarding the service and specify all of the respective obligations and responsibilities of each party. The client shall ensure that the agreement is appropriately documented.
NOTE Such documentation can be a formal written contract or an informal agreement with a written note acknowledging acceptance by the client of the service provider’s proposals, terms and conditions.
3.2 Client responsibilities
The client shall engage in the assessment process and shall:
a) communicate its assessment needs to the service provider(s) being considered for a service;
b) choose a service provider with the competence to capably deliver the assessment;
c) request information confirming that the assessment methods are evidence based;
d) comply with all requirements in the agreement with the service provider, including those related to informed consent, security and protection of copyright materials;
e) accept responsibility to ensure that legal and regulatory requirements for the use of assessments are met;
f) execute its responsibilities in a manner that is consistent with best practice and relevant professional guidelines;
g) ensure that assessment participants have given appropriate informed consent based on a clear understanding of what is expected of them and what will occur;
h) protect the security and confidentiality of assessment information within the client’s control.
NOTE The requirements for the service provider’s responsibilities are given in ISO 10667-2.
3.3 Anticipating outcomes and consequences
The client shall work together with the service provider to identify the possible significant outcomes and consequences of the assessment process, together with the risks and utilities associated with it. When appropriate and feasible, the client, together with the service provider, shall decide how best to respond to such outcomes and consequences.
3.4 Competence and training
The client shall ensure that any person working under its control with a role in the assessment process
has the necessary competence or is trained to have it.
3.5 Supplementary research activities
The client shall consider whether to participate in appropriate supplemental activities, such as norm updating, reliability studies, validation studies, instrument revision, assessment design improvements or other research activities aimed at quality enhancement, taking into account the options, costs, and benefits of these activities provided by the service provider. Any agreement on the conduct of supplementary activities shall be documented.
4 Pre-assessment procedures
4.1 Identification of assessment needs
The client shall discuss with potential service providers its assessment needs and provide relevant documentation that is available, or which might be developed, based on input from any service provider. The client shall identify a preliminary list of assessment needs which shall include, but not be limited to:
a) the purposes(s) of the assessment;
b) who is to be assessed;
relevant demographics such as educational levels, languages and other appropriate biographical information on those to be assessed.AS ISO 10667.1 pdf download.